Pakistan Job

Technical Support Representative Jobs at SITPros & Technologies in Karāchi, Sindh

SITPros & Technologies
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

SITPros & Technologies is currently accepting applications for the position of Technical Support Representative in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

SITPros & Technologies operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:SITPros & Technologies
Position:Technical Support Representative
Region:Karāchi - Sindh, Sindh
Job Function:Information Technology
Seniority Level:Entry level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

We are currently hiring a Technical Customer Support Representative to join our team at SITPros & Technologies. If you are passionate about technology and enjoy helping customers with their technical challenges, this is the perfect opportunity for you.

Key Responsibilities:

  • Provide exceptional technical support to customers through various channels such as phone, email, and chat.
  • Diagnose and troubleshoot technical issues, offering accurate and timely solutions.
  • Guide customers in effectively and efficiently utilizing our products.
  • Collaborate with cross-functional teams to escalate and resolve complex issues.

Requirements:

  • Strong technical ability, with some knowledge of SQL servers.
  • Good knowledge of Excel for efficient data analysis and reporting.
  • Excellent written and verbal communication skills in English.
  • Previous experience in a technical support role is a plus.
  • Ability to empathize with customers and provide outstanding service.
  • Desire to learn and adapt in a fast-paced environment.

Why Join Us?

  • Competitive salary and benefits package.
  • Opportunity for growth and career advancement.
  • Collaborative and inclusive work environment.
  • Complimentary lunch.
  • Comprehensive medical benefits.
  • House rent allowance.
  • Fuel allowance.
  • Opportunities for foreign business trips to expand your horizons.

How to Apply:

Interested candidates, please send your resume to [email protected]. Make sure to include “Technical Customer Support Representative” in the subject line.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

SITPros & Technologies

SITPros & Technologies is a leading IT company based in Pakistan. With a strong focus on innovation and technology, the company offers a wide range of cutting-edge solutions and services. From software development and web design to IT consulting and digital marketing, SITPros & Technologies helps businesses of all sizes thrive in the digital landscape. With their team of skilled professionals and a commitment to delivering quality solutions, SITPros & Technologies has built a reputation for excellence. Whether you’re looking to enhance your online presence or streamline your business processes, SITPros & Technologies is your reliable partner for all your IT needs.