Customer Support Representative Jobs at NAT Technologies (Private) Limited in Karāchi, Sindh
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NAT Technologies (Private) Limited is thrilled to announce job openings for the position of Customer Support Representative in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At NAT Technologies (Private) Limited, we operate in the Software Development industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with NAT Technologies (Private) Limited.
Job Information
| Company: | NAT Technologies (Private) Limited |
| Position: | Customer Support Representative |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
Company Description
Welcome to NAT Technologies (Private) Limited, a leading provider of innovative IT solutions and services in Pakistan. We are committed to simplifying the complex world of IT for our clients, and empowering businesses of all sizes with cutting-edge technology. Our mission is to help businesses drive growth, efficiency, and success.
Role Description
This is a full-time on-site role for a Customer Support Representative located in Karāchi. The Customer Support Representative will be responsible for handling customer inquiries, complaints, and technical support issues. The Customer Support Representative will also be responsible for troubleshooting customer issues, providing excellent customer service, and ensuring customer satisfaction.
Responsibilities:
- Manage Live Chat Support
- Actively seek out new sales opportunities through cold calling & emails
- Negotiate/close deals and handle complaints or objections
- Gather feedback from customers or prospects and share with internal teams
- Maintain Lead Sheets
- Customer Account Management
Qualifications
- Customer Support, Customer Service, and Troubleshooting skills
- Excellent communication skills and ability to handle customer inquiries and complaints
- Ability to work in a fast-paced environment and handle multiple tasks
- Strong problem-solving and analytical skills
- Experience in technical support and IT industry is a plus
- Bachelor’s degree in Computer Science or related field is preferred
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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