Pakistan Job

AM Call Center Operations – International Jobs at Abacus in Lahore, Punjab

Abacus
Published 4 months ago

Abacus is currently accepting applications for the position of AM Call Center Operations - International in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Customer Service skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Abacus operates within the IT Services and IT Consulting and Outsourcing and Offshoring Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Abacus
Position:AM Call Center Operations - International
Region:Lahore - Punjab, Punjab
Job Function:Customer Service
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

We are currently seeking a highly motivated and experienced individual for the position of AM Call Center Operations in our International division. The ideal candidate should have a strong background in managing call center operations while ensuring excellent customer service standards.

Key responsibilities include overseeing daily operations, implementing strategies to optimize performance, and leading a team of customer service representatives to meet and exceed targets.

  • Manage and monitor call center KPIs
  • Develop training programs for staff
  • Collaborate with other departments to enhance customer experience

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Lahore
Full Address ABACUS INTERNATIONAL - Nebosh IGC Course Lahore Pakistan, Building # 9, Haq Bahoo Street, Judicial Colony Phase 1, Raiwind Rd, Thoker Niaz Baig, Lahore, 54000, Pakistan
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Company Information

Abacus

Abacus is a prominent company in Pakistan, specializing in providing comprehensive business solutions. With a commitment to excellence, Abacus offers a wide range of services including financial management, human resources, and technology solutions. Their team of skilled professionals leverages their extensive expertise to deliver tailored solutions that drive growth and efficiency for businesses across various industries. As a trusted partner, Abacus strives to consistently deliver innovative and cost-effective solutions, helping clients navigate the complexities of the business landscape in Pakistan. With a strong focus on customer satisfaction, Abacus is recognized as a reliable and preferred choice for businesses seeking reliable business solutions.