Pakistan Job

Chat Support Agent Jobs at Comverse Media in Lahore, Punjab

Comverse Media
Published 5 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Comverse Media is currently accepting applications for the position of Chat Support Agent in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Comverse Media operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Comverse Media
Position:Chat Support Agent
Region:Lahore - Punjab, Punjab
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Advertising Services

Job Description

Responsibilities:

  • Respond to customer inquiries via chat promptly and accurately
  • Identify customer needs and offer appropriate solutions
  • Track and follow up on customer requests for resolution
  • Escalate unresolved issues to relevant departments
  • Provide product information and assist in order processing
  • Give feedback on customer service efficiency
  • Maintain a positive and professional attitude
  • Document customer interactions and feedback
  • Stay updated on products and policies
  • Collaborate with team for optimal customer experience

Preferred Skills:

Proficiency in English

Pay Range: 30,00 PKR – 35,00 PKR

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address Converrsion Marketing Agency, LGF-34, Century Tower, Block E 2 Gulberg III, Lahore, Punjab 54000, Pakistan
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Company Information

Comverse Media

Comverse Media is a leading media company in Pakistan, specializing in providing a wide range of multimedia services and solutions. With a focus on innovation and quality, Comverse Media offers comprehensive media packages tailored to meet the diverse needs of its clients. From digital marketing to event management, Comverse Media utilizes cutting-edge technology and creative strategies to deliver exceptional results. With a strong commitment to customer satisfaction and industry expertise, Comverse Media is a trusted partner for businesses looking to enhance their media presence and reach a larger audience in Pakistan and beyond.