Pakistan Job

Customer Experience Lead Jobs at Mashreq in Karāchi, Sindh

Mashreq
Published 5 months ago

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Company Mashreq is offering job opportunities for the position of Customer Experience Lead (Mashreq Digital Bank Pakistan) in the Sindh area. The job type available is Full-time.

We are looking for candidates who possess Customer Service skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

Mashreq operates in the Banking industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Mashreq
Position:Customer Experience Lead
Region:Karāchi - Sindh, Sindh
Job Function:Customer Service
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Banking and Financial Services

Job Description

Mashreq Digital Bank Pakistan is seeking a dynamic individual to join our team as a Customer Experience Lead. In this role, you will be responsible for managing and enhancing the overall customer experience journey.

The ideal candidate should have a strong background in customer service, with a focus on digital banking. You will collaborate with cross-functional teams to implement strategies aimed at improving customer satisfaction and loyalty.

Key responsibilities include analyzing customer feedback, developing customer service policies, and driving initiatives to improve customer engagement.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Mashreq

Mashreq is a renowned company based in Pakistan, excelling in various industries. With a strong presence in the market, Mashreq has become a trusted name for innovation, reliability, and quality. The company offers a wide range of products and services, catering to diverse customer needs. With its customer-centric approach and commitment to excellence, Mashreq continues to set industry benchmarks. Leveraging cutting-edge technology and a talented workforce, Mashreq is dedicated to delivering exceptional results. Whether it’s in the field of technology, manufacturing, or services, Mashreq consistently strives for excellence, making it a preferred choice for businesses and consumers alike.