Pakistan Job

Customer Care Advisor Jobs at Roche in Karāchi, Sindh

Roche
Published 4 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Roche is currently seeking applicants for the position of Customer Care Advisor in the Sindh area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Administrative and Customer Service skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Roche operates within the Medical Equipment Manufacturing, Biotechnology Research, & Pharmaceutical Manufacturing industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Roche
Position:Customer Care Advisor
Region:Karāchi - Sindh, Sindh
Job Function:Administrative and Customer Service
Seniority Level:Entry level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Biotechnology Research, Medical Equipment Manufacturing, Pharmaceutical Manufacturing

Job Description

We are seeking a dynamic and empathetic Customer Care Advisor to join our team. The ideal candidate will be responsible for providing exceptional customer service and resolving inquiries and complaints effectively.

Key responsibilities include answering customer calls, responding to emails, and providing support through various communication channels. The Customer Care Advisor will also document customer interactions and escalate complex issues to the appropriate department.

The successful candidate must possess excellent communication skills, be a good listener, and have a strong problem-solving ability. Prior customer service experience is preferred but not required as training will be provided.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Roche

Roche, a leading global pharmaceutical and diagnostics company, is making significant contributions to the healthcare landscape in Pakistan. With a strong commitment to improving patient outcomes, Roche focuses on developing innovative solutions for a range of diseases and conditions. Roche’s cutting-edge research and development initiatives are aimed at addressing the specific healthcare needs of the Pakistani population. By collaborating with local healthcare professionals and institutions, Roche aims to bring the latest medical advancements within the reach of patients in Pakistan. Through its state-of-the-art diagnostics solutions, Roche is enabling early and accurate disease detection, facilitating personalized treatment plans, and ultimately improving the quality of life for individuals across the country. With its unwavering dedication to healthcare excellence, Roche continues to be a trusted partner in Pakistan’s quest for affordable and accessible healthcare services.