Customer Support Representative Jobs at Eminent4U Private Limited in Karachi Division, Sindh
Company Eminent4U Private Limited is offering job opportunities for the position of Customer Support Representative - IDJ1 in the Sindh area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around Rs 20,000 - Rs 85,000 (per Month). However, the salary may vary depending on the company's decision.
Eminent4U Private Limited operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Eminent4U Private Limited |
| Position: | Customer Support Representative |
| Region: | Karachi Division - Sindh, Sindh |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
What is a Customer Services Specialist?
As a Customer Service Specialist, your role is pivotal in ensuring positive interactions between a company and its customers. Here’s an overview of typical responsibilities and skills associated with this role:
Responsibilities of Customer Services Specialist:
- Engage with customers via telephone to identify and resolve their issues.
- Assisting customers with product information, troubleshooting, account inquiries, booking status.
- Resolving customer issues promptly and effectively, aiming for first-contact resolution whenever possible.
- Utilise proactive retention skills to convert cancellation requests into upgrade and save opportunities.
- Developing and maintaining a comprehensive understanding of the company’s products or services to effectively assist customers.
- Build positive relationships with customers to encourage repeat business.
- Perform negotiations to reach fair conclusions for both the business and customers.
What We’re Looking For:
- Stellar Communication
- Active Listening
- Ability to Multitask
- Team Player
- Flexibility
- KPI Management
- Positive Attitude
- Willingness to go the extra mile
- Knowledge Retention
- Attention to Detail
Why Join Eminent4U?
- Competitive salary based on experience.
- Tired of night shift routine? Our Daytime shift details: 1:00 PM – 9:30 PM and 2:00 PM – 10:30 PM PST (Monday to Friday) with alternate weekends.
- Opportunity to work in a dynamic and inclusive environment where professional growth is prioritized.
At Eminent4U Private Limited, we are dedicated to fostering a supportive and rewarding work culture. Join us in shaping the future of customer retention and embark on a fulfilling career journey.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karachi Division |
| Full Address | 33k, EMINENT4U PVT. LTD., Block-6 Karachi, Pakistan |
| Google Map | Google Map |
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