Control Room Supervisor Jobs at ByteMage in Lahore, Punjab
ByteMage is thrilled to announce job openings for the position of Control Room Supervisor in the Punjab area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At ByteMage, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ByteMage.
Job Information
| Company: | ByteMage |
| Position: | Control Room Supervisor |
| Region: | Lahore - Punjab, Punjab |
| Salary: | PKR 26.000 - PKR 100.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Job Summary: As the Control Room Manager, you will oversee the daily operations of our call center floor, ensuring exceptional service and performance targets are met.
Key Responsibilities:
- Lead a team of call center agents to achieve goals and deliver outstanding customer service
- Monitor metrics for improvement and implement corrective actions
- Ensure adherence to policies and quality standards
- Handle escalated customer issues promptly and professionally
- Conduct coaching sessions to develop agent skills
- Collaborate with departments to enhance service delivery
- Analyze performance reports and implement efficiency strategies
Qualifications:
- Experience in a call center supervisory role
- Strong leadership and communication skills
- Ability to manage tasks in a fast-paced environment
- Proficiency in call center software and CRM systems
Benefits:
- Competitive salary and benefits
- Opportunities for career growth
- Supportive work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Bytemage, 265 Commercial Area, Sector Y DHA Phase 3, Lahore, Punjab, Pakistan |
| Google Map | Google Map |
Job Application Information
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