Officer Transaction Monitoring Jobs at Allied Bank Limited in Islamabad, Islāmābād
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Allied Bank Limited is currently seeking applicants for the position of Officer Transaction Monitoring in the Islāmābād area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Other skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Allied Bank Limited operates within the Banking industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Allied Bank Limited |
| Position: | Officer Transaction Monitoring |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Function: | Other |
| Seniority Level: | Entry level |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | Banking |
Job Description
Allied Bank Limited is renowned for providing extraordinary customer services, offering a platform that delivers unparalleled services and shapes the future of banking communication.
Qualification:
A four-year Bachelor’s Degree in Finance, Accounting & Finance, Banking & Finance, Information Technology, Computer Science, or an equivalent qualification from a reputable university.
Key Responsibilities/Required Skill Set:
- Must be well-versed with all product features and service processes of the Bank.
- Stay updated on policies, procedures, SOPs of Service Standards & Quality.
- Evaluate calls and meet the daily target of call monitoring as defined in SOP.
- Generate a report of daily call monitoring and submit it to line management for further action.
- Provide feedback to Call Center agents on evaluated calls.
- Conduct callbacks when required to authenticate customers.
- Ensure product knowledge, and highlight error gaps found in calls to the reporting manager on a daily basis.
- Arrange approvals for the execution of financial transactions as required in the process manual.
- Assist the line manager with any associated tasks.
- Responsible for maintaining and updating records pertaining to Audit and complying with all audit observations.
- Act as a back-up for peer Officers to perform associated tasks.
- Must have knowledge of call center metrics.
- Strong knowledge of Maintenance activities in a Financial Call Center and risks associated with them.
- Must possess team-building, interpersonal, communication, analytical, and multi-tasking skills.
- Ability to work under pressure.
- Strong grip on Microsoft Office.
Experience: Between 2 to 4 years of relevant experience.
Location: Islamabad
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | M38G+W8W Allied Bank Ltd. (ABL) I-8 Markaz Branch, I-8 Markaz I 8 Markaz I-8, Islamabad, Islamabad Capital Territory, Pakistan |
| Google Map | Google Map |
Job Application Information
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