Pakistan Job

Customer Support Representative Jobs at Digitvibez in Lahore District, Punjab

Digitvibez
Published 11 months ago

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Company Digitvibez is offering job opportunities for the position of Customer Support Representative in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 26,000 - Rs 100,000 (per Month). However, the salary may vary depending on the company's decision.

Digitvibez operates in the Advertising Services industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Digitvibez
Position:Customer Support Representative
Region:Lahore District - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Advertising Services

Job Description

  1. Provide excellent customer service and technical support to clients and customers via phone, email, and live chat.
  2. Respond to customer inquiries and issues in a timely and efficient manner.
  3. Troubleshoot and resolve technical issues with the services.
  4. Escalate complex issues to the appropriate department or team member for further assistance.
  5. Document and track customer interactions and issues as per company policies.
  6. Gather customer feedback and provide suggestions for improvements to products and services.
  7. Participate in ongoing training and development to stay informed about new products and services.
  8. Collaborate with other departments within the company to ensure a seamless customer experience.
  9. Meet and exceed customer satisfaction metrics and goals.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Lahore District
Full Address Digivities، 18 Haider Rd, Islampura, Lahore, Punjab 54000, Pakistan
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Job Application Information

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Company Information

Digitvibez

Digitvibez is a renowned media company based in Pakistan, dedicated to providing top-notch entertainment and multimedia services. With its diverse range of offerings, the company has established itself as a reliable name in the industry. From producing engaging content for television and digital platforms to organizing impactful events and promotions, Digitvibez excels in delivering unique and captivating experiences. With its talented team of professionals, cutting-edge technology, and a strong commitment to quality, Digitvibez continues to push boundaries and shape the media landscape in Pakistan. Stay tuned for an immersive and exciting journey with Digitvibez.