Pakistan Job

Inbound Call Support Specialist Jobs at Esire in Karāchi, Sindh

Esire
Published 3 months ago

Esire is currently accepting applications for the position of Inbound Call Support Specialist in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Other skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Esire operates within the Technology & Information and Internet industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Esire
Position:Inbound Call Support Specialist
Region:Karāchi - Sindh, Sindh
Job Function:Other
Seniority Level:Entry level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:Information and Internet, Technology

Job Description

Job Summary:

We are in search of a motivated and customer-centric Inbound Call Support Specialist to join our night shift team. The primary responsibility of this role is to handle inbound customer calls, providing excellent service and support.

Job Responsibilities:

  • Answer inbound customer calls and address their inquiries and concerns.
  • Provide detailed information about products and services.
  • Resolve customer issues efficiently and effectively in real time.
  • Secondary Responsibilities:
  • Assist with email support for websites.
  • Provide backup support for live chat when required.

Qualifications:

  • Experience in customer service, preferably as a calling agent.
  • Excellent verbal communication skills.
  • Strong problem-solving and interpersonal skills.
  • Quick decision-making power and ability to resolve issues on the spot.
  • Ability to work independently and as part of a team.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Esire

Esire is a renowned company in Pakistan, specializing in innovative technology solutions for businesses. With a strong focus on customer satisfaction, Esire offers a wide range of services including web development, mobile app development, and digital marketing. Known for its cutting-edge solutions and skilled team of professionals, Esire has successfully catered to a diverse clientele and established a strong reputation in the market. With a commitment to excellence and a passion for creativity, Esire continues to be a leading player in the technology industry in Pakistan.