Pakistan Job

Customer Support Representative Jobs at Authornate in Islāmābād, Punjab

Authornate
Published 2 months ago

Welcome to our job portal, where Authornate is offering exciting employment opportunities for the position of Customer Support Representative in the Punjab area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Authornate, we offer a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Information Technology & Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Authornate, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Authornate. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Authornate
Position:Customer Support Representative
Region:Islamabad - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Authornate is seeking enthusiastic candidates for the Customer Service Specialist position in its Graphics Department.

The ideal candidate will be passionate about providing excellent customer support, possess strong communication and problem-solving skills, and play a crucial role in ensuring customer satisfaction and success.

Location: Sector G-13/4, Islamabad.

Timings: 9:00am – 5:30pm.

Responsibilities:

  • Proficiency & fluency in English language.
  • Respond to customer inquiries via chat & call with accurate and helpful information.
  • Resolve customer complaints, find effective solutions, and maintain a positive attitude.
  • Meet and exceed customer satisfaction targets.
  • Identify trends in customer feedback for process improvements.
  • Ability to work flexible hours, including weekends and holidays.

Eligibility Criteria:

  • Proficiency & fluency in English with clear communication.
  • Strong problem-solving skills with a customer-focused mindset.
  • Customer service experience is mandatory.
  • Proficiency in customer service software and CRM systems is a bonus.
  • Familiarity with freelancing platforms like Fiverr.

Salary: Starting at 50,00 /Month (Depending on Experience).

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Islāmābād
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Job Application Information

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Company Information

Authornate

Authornate is a dynamic and innovative literary company based in Pakistan. With a vision to redefine the way literature is produced and consumed, they provide a platform for aspiring Pakistani authors to showcase their talent. Authornate’s unique approach combines traditional storytelling with modern technology, allowing writers to reach a wider audience through digital mediums. They promote diverse voices and stories, fostering a vibrant literary culture in Pakistan. Whether it’s novels, poems, or short stories, Authornate empowers local authors to explore their creativity and share their work with the world. Join their literary revolution and discover the next generation of Pakistani writers.