Pakistan Job

Customer Service Representative (Voice and Avatar) Jobs at Falcon Leads in Rawalpindi, Punjab

Falcon Leads
Published 3 months ago

Falcon Leads is currently accepting applications for the position of Customer Service Representative (Voice and Avatar) - Multicities in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Falcon Leads operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Falcon Leads
Position:Customer Service Representative (Voice and Avatar)
Region:Punjab, Rawalpindi - Punjab
Seniority Level:Entry level
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Company Description

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Role Description

This is a full-time hybrid role at Falcon Leads in Rawalpindi, with flexibility for remote work. Duties include providing customer support, ensuring satisfaction, and enhancing the customer experience through voice and avatar interactions.

Qualifications

  • Customer Service and Customer Support skills
  • Excellent customer satisfaction abilities
  • Customer Experience enhancement skills
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize customer needs
  • Experience in handling inquiries and resolving issues
  • Proficiency in VICIDIAL software
  • Previous similar role experience is a plus

Campaign Name: Final Expense

Salary Range: Title Structure & Basic Structure

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Rawalpindi
Full Address Rawalpindi, Punjab, Pakistan
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Job Application Information

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Company Information

Falcon Leads

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