Customer Success Specialist Jobs at Outsource Tel in Lahore, Punjab
Outsource Tel is currently accepting applications for the position of Customer Success Specialist in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Business Development, Customer Service, & Quality Assurance skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Outsource Tel operates within the Software Development, Public Relations and Communications Services, & Consumer Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Outsource Tel |
| Position: | Customer Success Specialist |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Business Development, Customer Service, Quality Assurance |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting, Logistics, Supply Chain and Storage, Telecommunications, Transportation |
Job Description
As a Customer Success Specialist, you will assist municipalities and haulers in optimizing solid waste management operations through digital communication and fleet management software. Experience in Customer Success Management, SAAS, and Salesforce is crucial for this role.
- Shared ownership of customer success and renewal
- Listen to customer needs and resolve issues
- Utilize systems for account management
- Appropriately escalate concerns
- Consult with customers on best practices
- Recommend tactics and training
- Motivate customers to implement recommendations
To excel in this role, you must motivate customers, demonstrate value, and identify growth opportunities. The ideal candidate should possess a Bachelor’s degree, excellent communication skills, strong project management abilities, multitasking capabilities, and thrive in a fast-paced environment.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Outsource Tel, 5, Block D Pia Housing Scheme, Lahore, Punjab 54770, Pakistan D, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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