Front Desk Officer Jobs at Think Higher Consultants in Karachi Division, Sindh

Company Think Higher Consultants is offering job opportunities for the position of Front Desk Officer in the Sindh area. The job type available is Full-time.

We are looking for candidates who possess Administrative skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 20,000 - Rs 85,000 (per Month). However, the salary may vary depending on the company's decision.

Think Higher Consultants operates in the Law Practice industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

Duties & Responsibilities:

• Manage incoming phone calls.
• Build sustainable relationships and trust with customers through interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Skills & Experience:

• Two years of experience with Graduation, A level, and O level (preferred).
• Diploma in customer service.
• Fluency in English.
• Proven Customer Support Experience.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different clients.
• Prior experience in the Visa Industry will be a plus.
• High level of awareness for customer service.
• Excellent communication skills within team, clients, and college staff.
• Excellent listening skills, problem analysis, problem-solving, and follow-up skills.
• Excellent verbal and written communications skills.
• Excellent time and project management skills.
• Self-motivated and able to thrive in a results-driven environment.
• Ability to prioritize among competing tasks.
• Keen attention to details and adherence to deadlines.
• Expert in Microsoft Office Suite & Outlook.
• High level of commitment, responsibility, and passion for the work.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

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