Technical Support Engineer Jobs at Soliton Technologies in Lahore, Punjab
Soliton Technologies is thrilled to announce job openings for the position of Technical Support Engineer in the Punjab area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Information Technology skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Soliton Technologies, we operate in the IT Services and IT Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Soliton Technologies.
Job Information
| Company: | Soliton Technologies |
| Position: | Technical Support Engineer |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Information Technology |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Soliton is seeking Technical Support Engineers who will help support our customer base as well as our development team. This is a position where you are responsible for taking customer issues and triage them; you will also be working with our software engineering team to troubleshoot and resolve the issues, if required.
Responsibilities
- Troubleshoot problems reported by customers and help solve technical issues.
- Answer questions from customers as well as prospective customers about the features and capabilities of our solutions.
- Develop customer-facing documentation for our solutions on an as-needed basis.
- Communicate customer needs and wishes to our product team.
- Log and track customer issues, and communicate status back to the customer.
- Address issues resulting from application monitoring to ensure system availability.
Requirements
- Excellent understanding of the technical fundamentals of web-based applications.
- Minimum 3 years hands-on experience in relational databases (SQL Server, Oracle) a huge plus.
- Knowledge in HL7 (V3 preferred), XML, and web services.
- Experience working with enterprise systems such as Jboss and WebLogic.
- Excellent troubleshooting ability in a Microsoft Windows environment. Experience working in a SaaS environment a plus.
- Experience with Electronic Medical Record Software like EPIC, AllScripts, AdvancedMD, AthenaHealth, Elation, eClinicalWorks, etc is a plus.
- Excellent written and verbal communication skills. Strong customer service skills.
- Bachelor’s degree in Computer Science, technical field, or equivalent experience.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Soliton Technologies (Pvt.) Ltd., The Enterprise Building, Office # 301, 3rd Floor, 1-KM Thoker Niaz Baig, Main Multan Rd, Lahore, Punjab, Pakistan |
| Google Map | Google Map |
Job Application Information
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