Pakistan Job

Call Center Supervisor Jobs at V Dial in Lahore, Punjab

V Dial
Published 4 months ago

V Dial is currently accepting applications for the position of Call Center Supervisor in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

V Dial operates within the Outsourcing and Offshoring Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:V Dial
Position:Call Center Supervisor
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Location: Model Town Link Road Zainab Tower, Lahore

Job Type: Full-time

Company: V Dial

Job Description: We are seeking a Call Center Supervisor to oversee our energy deregulation call center team. You will be responsible for managing a team that focuses on supplier switching services to deliver exceptional customer service.

Key Responsibilities:

  • Supervise, mentor, and motivate call center agents.
  • Set and monitor sales targets for agents.
  • Provide training for agent performance enhancement.
  • Handle complex customer inquiries and escalations.
  • Present performance reports to management.

Qualifications:

  • Experience in call center supervision, preferably in energy deregulation.
  • Strong leadership and team management skills.
  • Knowledge of energy deregulation and supplier switching processes.
  • Excellent communication and problem-solving abilities.

Why Join Us?

  • Competitive salary and benefits.
  • Opportunities for career advancement.
  • Supportive team environment.

How to Apply: If you are passionate about leading a team in the energy deregulation industry, please submit your resume and cover letter to [email address] before [deadline date].

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address Lahore, Punjab, Pakistan
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Job Application Information

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Company Information

V Dial

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