Pakistan Job

Call Center Team Lead Jobs at Bin Khalid Group in Lahore, Punjab

Bin Khalid Group
Published 9 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Bin Khalid Group is currently accepting applications for the position of Call Center Team Lead in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Business Development and Sales skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Bin Khalid Group operates within the Architecture and Planning industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Bin Khalid Group
Position:Call Center Team Lead
Region:Lahore - Punjab, Punjab
Job Function:Business Development and Sales
Seniority Level:Mid-Senior level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Architecture and Planning

Job Description

Responsibilities

  • Implement and oversee the execution of call center processes to ensure smooth and efficient operations.
  • Monitor and maintain the quality of inbound and outbound sales calls, client record management, and reception support.
  • Oversee the proper functioning of call center systems and technologies, ensuring they are up to date and operational.
  • Address and resolve any issues or challenges that may arise during the call center processes.
  • Ensure the accuracy and completeness of client records, implementing measures for continuous improvement.
  • Collaborate with team members and other departments to streamline processes and enhance overall customer experience.
  • Leverage industry knowledge in Real Estate, Design & Construction, and Online Sales to optimize call center processes in alignment with organizational goals.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
Full Address Bin Khalid Group, 60-B, Commercial Sector-C, Bahria Town, Commercial Area Sector C Bahria Town, Lahore, Punjab 54000, Pakistan
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Company Information

Bin Khalid Group

Bin Khalid Group is a dynamic and forward-thinking corporation based in Pakistan. With a focus on innovation and excellence, the company has become a prominent player in various industries. Their diverse portfolio includes real estate, construction, logistics, and retail. Boasting a team of skilled professionals, Bin Khalid Group strives to deliver exceptional services and products to its clients and customers. With a commitment to integrity, quality, and customer satisfaction, the Group has earned a reputation for reliability and trust. Through strategic planning and visionary leadership, Bin Khalid Group continues to drive growth and contribute to the development of Pakistan’s economy.