Genesys Analyst Jobs at ibex. Pakistan in Karachi, Sindh
ibex. Pakistan is thrilled to announce job openings for the position of Genesys Analyst in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Analyst, Information Technology, & Customer Service skills and a minimum of Not Applicable in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At ibex. Pakistan, we operate in the IT Services and IT Consulting, Telephone Call Centers, & IT System Data Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ibex. Pakistan.
Job Information
Company: | ibex. Pakistan |
Position: | Genesys Analyst |
Region: | Karāchi - Sindh, Sindh |
Job Function: | Analyst, Customer Service, Information Technology |
Seniority Level: | Not Applicable |
Salary: | PKR 20.000 - PKR 85.000 per Month |
Job Type: | Full-time |
Industry: | Outsourcing and Offshoring Consulting |
Job Description
We are seeking a skilled Genesys Analyst to join our team. As a Genesys Analyst, you will be responsible for analyzing and improving our Genesys system to enhance customer experience and efficiency.
Key responsibilities include monitoring system performance, identifying issues, and implementing solutions to optimize operations. The ideal candidate should have a strong background in Genesys platform, excellent problem-solving skills, and the ability to work in a fast-paced environment.
- Experience with Genesys PureConnect or PureEngage platforms
- Proficiency in Genesys configuration and troubleshooting
- Ability to collaborate with cross-functional teams
If you are passionate about optimizing customer interactions and have a keen eye for detail, we invite you to apply for the Genesys Analyst position.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
Province | Sindh |
City | Karachi |
Full Address | ibex. Pakistan Sky Tower, Marine Drive, 24th floor, Sky Tower West Wing, Dolmen, HC-3, Block 4, Block 4 Clifton, Karachi, Karachi City, Sindh 75600, Pakistan |
Google Map | Google Map |
Job Application Information
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