Pakistan Job

Customer Support Specialist Jobs at ITECHLEADZ in Lahore, Punjab

ITECHLEADZ
Published 3 months ago

ITECHLEADZ is currently accepting applications for the position of Customer Support Specialist in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

ITECHLEADZ operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:ITECHLEADZ
Position:Customer Support Specialist
Region:Lahore - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

Position: Customer Support Specialist

Location: Emporium, Johar Town, Lahore

Job Type: Full-Time, On-Site

About Us: Join ITECHLEADZ, a leading software firm known for innovative technology solutions and exceptional customer service. We seek a dedicated Customer Support Representative in Lahore to ensure top-tier customer support and satisfaction.

Role Description: Be the primary contact for customers, providing excellent communication and issue resolution. Assist members with vacation needs year-round.

Responsibilities:

  • Deliver exceptional customer support
  • Communicate via phone, email, and chat
  • Troubleshoot and resolve issues promptly
  • Collaborate with team for service goals
  • Ensure accurate information delivery
  • Handle inquiries and complaints with empathy

Qualifications:

  • Experience in Customer Support or Service
  • Strong communication and problem-solving skills
  • Team player with organizational skills
  • Attention to detail and time management
  • Travel industry experience preferred
  • American accent and night shift ability a plus

Shift Timings:

  • 9 PM PKT to 6 AM PKT, Monday to Saturday
  • Competitive salary

We Are Hiring! Show us your talent!

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore
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Job Application Information

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Company Information

ITECHLEADZ

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