Pakistan Job

Customer Service Representative Jobs at PostEx in Lahore, Punjab

PostEx
Published 3 months ago

PostEx is currently accepting applications for the position of Customer Service Representative in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

PostEx operates within the Financial Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:PostEx
Position:Customer Service Representative
Region:Lahore - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Financial Services

Job Description

Company Description: We are a hybrid of receivables factoring solution and courier service that pays invoice values upfront to E-commerce companies offering Cash on Delivery. Our mission is to modernize the traditional lending and logistics systems and offer instant financial and logistical support to E-commerce platforms.

Role Description: This full-time on-site role in Lahore entails handling customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience.

Expertise: Customer Service, Support, Communication, Problem-solving, Organizational skills, CRM experience, Bachelor’s degree preferred.

Responsibilities: Resolve queries, maintain logs, respond promptly, liaise with international destinations, manage junior team, provide information on products/services.

Benefits & Perks: Medical plan, Annual increment, Paid leaves, Healthy work environment.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore
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Job Application Information

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Company Information

PostEx

Industry: Financial Services

PostEx is a prominent delivery service company operating in Pakistan. With a strong presence across the country, PostEx is committed to providing efficient and reliable delivery solutions to its customers. Utilizing state-of-the-art technology and a dedicated team of professionals, PostEx ensures timely and secure delivery of parcels, documents, and packages. The company prides itself on its extensive network, which enables it to offer nationwide coverage for both domestic and international shipments. With a customer-centric approach, PostEx aims to simplify logistics and meet the evolving needs of businesses and individuals in Pakistan.