Pakistan Job

Customer Service Representative Jobs at Growatt New Energy in Karāchi, Sindh

Growatt New Energy
Published 2 weeks ago

Growatt New Energy is thrilled to announce job openings for the position of Customer Service Representative (CSR) in the Sindh area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Customer Service skills and a minimum of Associate in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Growatt New Energy, we operate in the Telephone Call Centers industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Growatt New Energy.

Job Information

Company:Growatt New Energy
Position:Customer Service Representative
Region:Karāchi - Sindh, Sindh
Job Function:Customer Service
Seniority Level:Associate
Job Type:Full-time
Industry:Appliances, Automation Machinery Manufacturing, Electrical, Electronics Manufacturing, Industrial Machinery Manufacturing

Job Description

Job Responsibilities:

  • Answer customer calls, resolve customer issues and provide service.
  • Handle customer complaints and issues and follow up for timely resolution.
  • Provide accurate information and advice to customers.
  • Record customer information for accuracy and completeness.
  • Comply with service standards for customer satisfaction.
  • Conduct surveys and callbacks to ensure customer satisfaction.
  • Complete tasks assigned by the leader.

Posting Requirements:

Preferably electrical or electronic majors with experience in the PV industry.

1. Educational background: College degree or higher.

2. Communication skills: Proficiency in English and Urdu.

3. Customer service skills: Good listening, empathy, and problem-solving skills.

4. Computer skills: Familiarity with basic operations and MS Office.

5. Team player with good time management and learning ability.

6. Adaptability to changing work environments.

7. Work experience: At least 1 year in customer service call center.

If interested, send your CV to Tonya Chen and Noor Ahmed at [email protected], [email protected]

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Growatt New Energy

Growatt New Energy is a reputable company based in Pakistan that specializes in providing innovative solar energy solutions. With a commitment to sustainability, Growatt offers a range of cutting-edge technologies for residential, commercial, and industrial solar power systems. The company is known for its high-quality products, exceptional customer service, and dedication to environmental stewardship. Growatt New Energy is a trusted partner for those looking to switch to clean and renewable energy sources, making a positive impact on the environment and reducing dependence on traditional energy sources.