Customer Support Specialist – International Jobs at Abacus Outsourcing in Lahore, Punjab
Welcome to our job portal, where Abacus Outsourcing is offering exciting employment opportunities for the position of Customer Support Specialist- International in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Human Resources and Information Technology skills and have relevant Associate in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Abacus Outsourcing, we offer a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Outsourcing and Offshoring Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Abacus Outsourcing, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Abacus Outsourcing. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Abacus Outsourcing |
| Position: | Customer Support Specialist - International |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Human Resources and Information Technology |
| Seniority Level: | Associate |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Job description
Key Responsibilities:
- Provide prompt and professional responses to customer inquiries via chat.
- Handle multiple chat sessions simultaneously, ensuring timely and accurate responses.
- Resolve customer issues efficiently, escalating complex problems when necessary.
- Maintain a thorough understanding of products, services, and policies.
- Document customer interactions and update records in our CRM system.
- Collaborate with team members to improve customer service processes.
- Stay updated on product changes and industry developments.
Qualifications:
- Proficiency in spoken English at B-2 and C-1 levels.
- Minimum Intermediate Degree
- Excellent written communication skills with a focus on customer satisfaction.
- Previous experience in a customer support role, preferably chat support.
- Strong problem-solving skills and quick thinking under pressure.
- High empathy and patience with customers.
- Ability to multitask and manage time effectively.
- Familiarity with CRM systems and chat support software is a plus.
Job Type: Full-time
Pay: Rs60,00.00 – Rs70,00.00 per month
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Abacus Consulting BPO Division., Shaheen Complex, 38 Abbott Road, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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