Pakistan Job

Technical Support Specialist Jobs at Torque360 in Lahore, Punjab

Torque360
Published 3 months ago

Torque360 is currently seeking applicants for the position of Technical Support Specialist in the Punjab area. The available job type for this position is Contract.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Torque360 operates within the Software Development industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Torque360
Position:Technical Support Specialist
Region:Lahore - Punjab, Punjab
Seniority Level:Entry level
Job Type:Contract
Industry:Software Development

Job Description

  • Provide technical assistance to customers via email, phone, or live chat.
  • Accurately identify and classify customer issues for effective troubleshooting.
  • Analyze customer-reported issues to diagnose root causes and determine solutions.
  • Utilize troubleshooting techniques to resolve customer issues efficiently.
  • Contribute to the creation and maintenance of support documentation.
  • Maintain clear and professional communication with customers.
  • Collaborate with cross-functional teams to address customer issues and improve products.
  • Stay updated on product features, updates, and industry trends.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Lahore
Full Address Torque Corp - Lahore, Haley Tower, 701-B, Sector Q DHA Phase 2, Lahore, Punjab, Pakistan
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Company Information

Torque360

Torque360 is a leading technology company based in Pakistan, specializing in providing innovative solutions for a wide range of industries. With a focus on cutting-edge technology and a commitment to excellence, Torque360 offers services such as software development, IT consultancy, and digital marketing. Their team of experienced professionals works closely with clients to deliver customized solutions that meet their specific needs. Known for their reliability and dedication, Torque360 is dedicated to driving success for businesses through the power of technology.