Pakistan Job

Customer Service Specialist (Negotiator) Jobs at Abacus in Islamabad, Punjab

Abacus
Published 2 months ago

Abacus is currently accepting applications for the position of Customer Service Specialist-US (Negotiator) in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Abacus operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Abacus
Position:Customer Service Specialist (Negotiator)
Region:Islamabad - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Responsibilities:

  • Engage with customers to provide timely and accurate information regarding products and services.
  • Foster strong customer relationships to enhance service competitiveness.
  • Track and resolve customer issues efficiently to ensure satisfaction.
  • Deliver exceptional customer experiences contributing to high QA scores.

What We Seek in You:

  • Collaborative and team-oriented mindset.
  • Strong focus on outstanding customer service.
  • Proficiency in simplifying technical information.
  • Excellent problem-solving skills.

Job Requirements:

  • A Levels/Intermediate qualification or higher.
  • Exceptional English communication skills.
  • American or neutral accent preferred.
  • Ability to work effectively in a fast-paced environment.

Working Hours:

  • Fixed Shifts: 6:00 PM – 3:00 AM, 5 days a week.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Islamabad
Full Address f6, Abacus International Islamabad, office #208 2nd floor, d0ssul arcade,plot, 47-w Jinnah Ave, Blue Area, Islamabad, 44010, Pakistan
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Company Information

Abacus

Abacus is a prominent company in Pakistan, specializing in providing comprehensive business solutions. With a commitment to excellence, Abacus offers a wide range of services including financial management, human resources, and technology solutions. Their team of skilled professionals leverages their extensive expertise to deliver tailored solutions that drive growth and efficiency for businesses across various industries. As a trusted partner, Abacus strives to consistently deliver innovative and cost-effective solutions, helping clients navigate the complexities of the business landscape in Pakistan. With a strong focus on customer satisfaction, Abacus is recognized as a reliable and preferred choice for businesses seeking reliable business solutions.