Customer Service Specialist Jobs at Khaadi Corporation in Karāchi, Sindh
Khaadi Corporation is currently accepting applications for the position of Customer Service Specialist in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Customer Service and Information Technology skills and have a minimum of Associate in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Khaadi Corporation operates within the Internet Marketplace Platforms, Retail, & Food and Beverage Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Khaadi Corporation |
| Position: | Customer Service Specialist |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Customer Service and Information Technology |
| Seniority Level: | Associate |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | Food and Beverage Retail, Food and Beverage Services, Restaurants |
Job Description
Our differences are what make us unique, and it matters to us that people can share every brilliant aspect of themselves with the world, comfortably and with confidence. Weaves was founded on the belief that the fashion you choose should let you wear your individuality, wherever you go and whatever you do.
Founded in 1998 by Shamoon Sultan, Weaves has experienced unprecedented growth from a single store selling hand-woven fabric to more than 60 stores in Pakistan, UAE and UK. Weaves unparalleled selection of ever-changing patterns, colours and on-trend silhouettes is progressively pushing the boundaries of Pakistan’s fashion scene.
About the role:
Position: Customer Experience Associate
- Handling inquiries and requests related to orders, delivery and warehouse via chat ensuring promptness and accuracy
- Updating tickets in CRM system, ensuring accurate and detailed documentation of customer interactions
- Utilising the CRM system efficiently to track and manage customer interactions and resolutions
- Staying updated with product knowledge and customer service best practices
- Escalating complex issues to relevant stakeholders ensuring timely resolution
- Identifying recurring issues and suggest improvements to processes or systems to prevent future occurrences
Qualification: Bachelors preferably in a related field
Experience: 1-5 years of experience in CRM management
Company: Khaadi Corporation
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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