Pakistan Job

Customer Experience Executive Jobs at Grao Coffee Company in Karachi, Sindh

Published 1 month ago

Grao Coffee Company is currently seeking applicants for the position of Customer Experience Executive in the Sindh area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Grao Coffee Company operates within the Food and Beverage Retail industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Grao Coffee Company
Position:Customer Experience Executive
Region:Karāchi - Sindh, Sindh
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Food and Beverage Retail

Job Description

Job Summary:

Develop and implement customer experience strategies to delight our customers. Analyze feedback, manage social media, and create engaging content strategies to build brand loyalty.

Responsibilities:

  • Develop customer experience strategy
  • Analyze customer feedback and data
  • Manage social media and community engagement
  • Suggest/Create content and campaigns
  • Collaborate with cross-functional teams

Requirements:

  • Customer experience/marketing experience
  • Customer-centric mindset
  • Strong communication and analytical skills
  • Social media savvy
  • Creative thinking

Nice to Have:

  • Experience with customer experience platforms and tools
  • Knowledge of customer journey mapping and UX/UI principles
  • CRM software knowledge

What We Offer:

  • Competitive salary and benefits
  • Opportunity to shape customer experience
  • Collaborative and dynamic work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karachi
Full Address Grao Coffee Company, C-33 E St, inside Caffe Praha, Block 4 Clifton, Karachi, 75500, Pakistan
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Company Information

Grao Coffee Company

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