Technical Product Support Specialist Jobs at Instant Popup Builder in Islamabad, Punjab
Instant Popup Builder is currently accepting applications for the position of Technical Product Support Specialist in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Instant Popup Builder operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Instant Popup Builder |
| Position: | Technical Product Support Specialist |
| Region: | Islamabad - Punjab, Punjab |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are seeking a dedicated and experienced Technical Support Specialist to join our team. In this role, you will be responsible for handling technical support queries on-site and on the WordPress (WP) support forums.
Responsibilities:
- Provide technical support via on-site chat, email, and WP support forums.
- Troubleshoot and resolve technical issues related to our platform and services.
- Collaborate with the development team to resolve complex technical issues.
- Document and maintain support tickets for timely resolution.
- Conduct product training for new users and assist with onboarding.
Requirements:
- Minimum 1 year of technical support experience.
- Strong understanding of WordPress and WP support forums.
- Ability to work independently and manage time effectively.
- Excellent communication and problem-solving skills.
- Familiarity with SaaS platforms is a plus.
Benefits:
- Competitive salary based on experience.
- Opportunity to work with a growing SaaS company.
- Collaborative team environment.
If you meet the requirements and are passionate about exceptional technical support, apply for this opportunity. Join us in delivering top-notch support and contributing to our success.
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Islamabad |
| Full Address | G4RR+7C8 Instant Real Estate & Builders, Model Town Humak, Islamabad, Islamabad Capital Territory, Pakistan |
| Google Map | Google Map |
Job Application Information
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