Pakistan Job

Call Center Representative Jobs at CareCloud in Islamabad, Punjab

CareCloud
Published 3 weeks ago

CareCloud is currently accepting applications for the position of Call Center Representative in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

CareCloud operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:CareCloud
Position:Call Center Representative
Region:Islamabad - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

We are seeking a Client Service Executive to join our team and provide exceptional support to our US-based clients. As a Client Service Executive, you will be the primary point of contact, assisting clients with inquiries, resolving issues, and ensuring a seamless client experience.

Key Responsibilities

  • Serve as the main contact for US clients, providing prompt and professional support.
  • Handle client inquiries, troubleshoot issues, and resolve concerns in a timely manner.
  • Coordinate with internal departments to ensure client needs are met effectively.
  • Build strong client relationships through proactive communication and engagement.
  • Monitor and respond to client support requests via phone, email, or chat.
  • Maintain accurate records of client interactions and feedback for continuous improvement.

Qualifications

  • 1+ years of experience in client services or support roles.
  • Excellent communication skills, especially with US clients.
  • Ability to work in US time zones or as per required shift timings.
  • Problem-solving skills with a client-focused approach.
  • Proficiency in CRM software and MS Office.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Islamabad
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Job Application Information

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Company Information

CareCloud

CareCloud is a leading healthcare company in Pakistan, offering innovative solutions to transform the healthcare industry. With a mission to improve access to affordable healthcare, CareCloud leverages advanced technology to deliver exceptional medical services to patients across the country. Through their user-friendly mobile applications and online platforms, people can conveniently schedule appointments, consult doctors, access medical records, and even receive prescription deliveries. CareCloud not only focuses on the wellbeing of patients but also supports healthcare providers with efficient administrative tools and electronic health records management systems. With its commitment to quality and convenience, CareCloud is revolutionizing healthcare in Pakistan.