Pakistan Job

Technical Support Engineer Jobs at SAJ in Karāchi, Sindh

SAJ
Published 7 hours ago

SAJ is currently accepting applications for the position of Technical Support Engineer in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Customer Service and Engineering skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

SAJ operates within the Renewable Energy Semiconductor Manufacturing industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:-
Position:Technical Support Engineer
Seniority Level:Entry level
Job Type:Full-time

Job Description

Responsibilities:

  • Provide phone and email based problem-solving support for installers and customers.
  • Generate cases via CRM to track and resolve customer enquiries.
  • Answer technical product enquiries.
  • Liaise with service, sales, and repair center departments efficiently.
  • Develop, update, and manage technical documentation for product commissioning.
  • Assist in developing the technical support process of the business.
  • Participate in Sales Exhibitions and Trade Fairs.
  • Liaise with Technical Support International.

Qualifications:

  • Relevant qualification in electronic engineering and renewable energy.
  • Solid technical understanding of inverters and batteries.
  • Eagerness to support customers with a strong work ethic.
  • Experience in inter-department communication and coordination preferred.
  • Proficient in English and Urdu languages.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

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Responsibilities:

  • Provide phone and email based problem-solving support for installers and customers.
  • Generate cases via CRM to track and resolve customer enquiries.
  • Answer technical product enquiries.
  • Liaise with service, sales, and repair center departments efficiently.
  • Develop, update, and manage technical documentation for product commissioning.
  • Assist in developing the technical support process of the business.
  • Participate in Sales Exhibitions and Trade Fairs.
  • Liaise with Technical Support International.

Qualifications:

  • Relevant qualification in electronic engineering and renewable energy.
  • Solid technical understanding of inverters and batteries.
  • Eagerness to support customers with a strong work ethic.
  • Experience in inter-department communication and coordination preferred.
  • Proficient in English and Urdu languages.