Pakistan Job

Customer Success Executive Jobs at HR POD – Hiring Talent Globally in Karāchi, Sindh

HR POD - Hiring Talent Globally
Published 7 hours ago

HR POD - Hiring Talent Globally is currently accepting applications for the position of Customer Success Executive (Onsite, Karachi, PKR Salary) in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Other skills and have a minimum of Not Applicable in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

HR POD - Hiring Talent Globally operates within the Staffing and Recruiting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:HR POD – Hiring Talent Globally
Position:Customer Success Executive
Region:Karāchi - Sindh, Sindh
Job Function:Other
Seniority Level:Not Applicable
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Staffing and Recruiting

Job Description

Requirements:

  • 2+ years of experience in customer success, account management, or technical support in SaaS, preferably Contact Center or CRM software.
  • Focus on delivering exceptional customer experiences and solving challenges.
  • Ability to effectively manage multiple customers and priorities.
  • Collaborate with cross-functional teams for a seamless customer journey.
  • Strong in identifying customer challenges and providing solutions.

Responsibilities:

  • Build strong customer relationships by understanding needs and offering tailored solutions.
  • Provide support, troubleshoot issues, and collaborate on problem-solving.
  • Monitor accounts to prevent revenue loss and drive service utilization.
  • Track customer health metrics for upsell opportunities.
  • Work with sales to expand the customer base.
  • Analyze metrics, recommend improvements, and gather feedback for product enhancements.
  • Educate customers on best practices and share success stories.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

HR POD – Hiring Talent Globally

HR POD is a leading HR consultancy based in Pakistan that specializes in sourcing and recruiting top talent on a global scale. With a strong network of professionals and expertise in various industries, we assist organizations in finding the right personnel to meet their unique hiring needs. Our comprehensive approach includes understanding the client’s requirements, conducting thorough assessments, and ensuring a seamless recruitment process. Whether it’s executive search, talent acquisition, or workforce planning, our experienced team is dedicated to providing exceptional HR solutions that drive success for businesses worldwide.