Pakistan Job

Customer Support Specialist Jobs at Fresh Basket in Karāchi, Sindh

Fresh Basket
Published 11 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Fresh Basket is thrilled to announce job openings for the position of Customer Support Specialist in the Sindh area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Fresh Basket, we operate in the Retail industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Fresh Basket.

Job Information

Company:Fresh Basket
Position:Customer Support Specialist
Region:Karāchi - Sindh, Sindh
Seniority Level:Entry level
Job Type:Full-time
Industry:Retail

Job Description

Fresh Basket is an expanding nationwide delivery service, revolutionizing the way people access fresh and high-quality groceries, important F&V, dry fruits, and much more.

Now, we’re on the lookout for a customer support specialist to join our team. If you’re passionate about providing excellent customer service and ready to enhance the overall customer experience, we want to see your CV.

What You Will Do:

  • Receiving incoming calls from customers
  • Responding to customer inquiries through chat and email
  • Analyzing and addressing customer requests
  • Handling and resolving conflicts effectively

We Expect from You:

  • Strong verbal communication skills
  • Ability to multitask effectively
  • Team-oriented mindset
  • Grammatically correct in written and verbal communication
  • Stress resistance and ability to work under pressure
  • Sense of responsibility
  • Computer literacy
  • Customer-focused attitude
  • Desire to contribute positively and help customers

What We Offer:

  • Work schedule: 6 days per week with shift rotation (morning, evening)
  • Comprehensive training will be provided
  • Monthly compensation: 2800 to 3500 PKR gross

Location:

  • Fresh Basket (Head Office), Phase 5 DHA

Your CV will be reviewed within one day of the date of submission. If your qualifications align with our requirements, we will be in touch with you. If you do not receive feedback, it indicates that there are currently no suitable vacancies for you.

For more information about opportunities, please send your resume directly to our human resources department: Sabir Hussain | LinkedIn

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karāchi
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Company Information

Fresh Basket

Industry: Retail

Fresh Basket is a renowned Pakistani company that focuses on delivering fresh and high-quality grocery products directly to your doorstep. With a diverse range of farm-fresh fruits, vegetables, meat, and dairy products, Fresh Basket ensures that you have access to the best ingredients for your daily needs. Whether you want to prepare a healthy meal or indulge in a refreshing smoothie, Fresh Basket guarantees the finest quality products that uphold strict hygiene standards. With their convenient online ordering system and reliable delivery network, Fresh Basket has become a trusted name for providing freshness, convenience, and customer satisfaction in Pakistan.