Pakistan Job

Customer Engagement Officer Jobs at Xcentric Services in Lahore

Xcentric Services company logo
Published 11 hours ago

Xcentric Services is currently hiring for the role of Customer Engagement Officer located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Xcentric Services invites interested applicants to submit their applications.

Job Information

Company:Xcentric Services
Position:Customer Engagement Officer
Region:Lahore
Salary:PKR 65.000 - PKR 260.000 per Month
Job Type:Full-time

Job Description

We are seeking a motivated Customer Engagement Officer to join our dynamic team at Xcentric Services. The ideal candidate will possess strong customer service experience and exceptional communication skills, driven by a passion for assisting clients with their inquiries and documentation needs.

Key Responsibilities:

  • Manage inbound and outbound calls related to client inquiries.
  • Provide accurate information on policies and documentation requirements.
  • Assist clients in completing forms efficiently.
  • Address client concerns and resolve issues promptly.
  • Document interactions and update records in the CRM.
  • Collaborate with the team for timely processing of applications.

If you have at least 1 year of experience in customer service and possess strong problem-solving skills, we encourage you to apply!

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company address

Region Lahore
Full Address 123-A, Wapda Town, Lahore
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Job Application Information

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Company Information

Xcentric Services

Xcentric Services is a leading technology solutions provider based in Pakistan, specializing in innovative IT services and consulting. With a strong focus on software development and digital transformation, Xcentric caters to a diverse clientele across various industries. Their commitment to excellence, customer satisfaction, and cutting-edge technologies has established them as a trusted partner for businesses looking to enhance their operational efficiency and achieve their strategic goals.