Customer Success Manager Jobs at Dengage in Karāchi, Sindh
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Dengage is currently seeking applicants for the position of Customer Success Manager in the Sindh area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Human Resources skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Dengage operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Dengage |
| Position: | Customer Success Manager |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Human Resources |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Do you want to be a part of an expanding global team? Dengage is looking for Customer Success Managers for our clients in Karachi.
The purpose of this customer-facing role is to assist clients with their digital marketing efforts by owning a portfolio of existing accounts and taking full responsibility for their success, retention, and growth. The Account Manager will provide efficient client liaison and project management abilities to deliver on client requirements and will actively consult clients regarding D-Engage products and services.
We only accept applications from Karachi.
Must-have qualifications:
- Minimum of 2 years as an Account Manager where you were responsible for your client’s relationship and success
- Strong command of multi-channel and cross-device digital marketing journeys
- Ability to communicate technical information to non-technical staff
- Excellent problem-solving skills with the ability to analyze complex situations and make sound decisions
- Superb presentation and time management skills
- Excellent command of English
- Previous experience working for a competitor or SaaS provider in a similar position would be a strong advantage
Responsibilities:
- Assisting in creating the digital strategy for clients
- Advocating for the client by helping them move forward and reach their objectives
- Identifying potential up-sell and cross-sell possibilities
- Giving clients updates and training for new major releases when available
- Working closely and collaboratively with customers to understand and capture requirements and devise effective solutions
- Working together with the technical support and the account directors to meet customer requests
What we offer:
- Remote working environment
- Working as part of a global team
- Competitive salary
- Generous bonus structure
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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