Pakistan Job

Call Center Order Processing Representative Jobs at SAPH Solutions in Karachi, Sindh

SAPH Solutions company logo
Published 16 hours ago

SAPH Solutions is currently accepting applications for the role of Call Center Order Processing Representative in Karachi. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

SAPH Solutions, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:SAPH Solutions
Position:Call Center Order Processing Representative
Region:Karāchi - Sindh, Sindh
Salary:PKR 50.000 - PKR 200.000 per Month
Job Type:Full-time

Job Description

SAPH Solutions is seeking a dedicated Female Customer Order Confirmation & Data Entry Representative to ensure smooth order processing. In this role, you will call customers for order confirmation, verify addresses, and maintain accurate records, enhancing customer satisfaction.

Key Responsibilities:

  • Confirm COD orders and verify shipping addresses.
  • Provide professional customer support.
  • Handle objections and persuade customers.
  • Reduce return rates by ensuring accuracy.
  • Track shipments with courier companies.
  • Maintain order records via data entry tools.
  • Update and manage customer information.

Requirements: Strong communication skills, data entry and Excel proficiency, fluency in English and Urdu, and eCommerce familiarity are preferred.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company address

Province Sindh
City Karachi
Full Address 701-A، 14th Street، Phase 8 DHA، Karachi
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Company Information

SAPH Solutions

SAPH Solutions is a leading technology company based in Pakistan, specializing in IT services and solutions. With a commitment to innovation and quality, they offer a wide range of services including software development, cloud computing, and IT consultancy. The company aims to empower businesses with cutting-edge technology to enhance efficiency and productivity. SAPH Solutions stands out for its dedicated team of professionals who strive to deliver exceptional results to clients across various industries.