Social Media and Customer Support Intern Jobs at O3 Interfaces in Islamabad, Islāmābād

Welcome to our job portal, where O3 Interfaces is offering exciting employment opportunities for the position of Social Media and Customer Support Intern in the Islāmābād area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Marketing and Sales skills and have relevant Internship in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At O3 Interfaces, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Information Technology & Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with O3 Interfaces, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with O3 Interfaces. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Job Description

As a Social Media and Customer Support Intern, you will play a pivotal role in our customer service strategy by managing our social media presence and providing outstanding support to our valued customers. This role offers an excellent opportunity to gain hands-on experience in social media management, customer engagement, and problem-solving.

Responsibilities:

• Monitor and manage the company’s social media accounts (Facebook, Twitter, Instagram, LinkedIn, etc.) to engage with customers, respond to inquiries, and maintain a positive brand image.
• Create engaging content for social media platforms, including posts, stories, and interactive campaigns to foster community engagement and increase brand visibility.
• Collaborate with the marketing team to develop social media strategies aligned with company objectives.
• Assist in analyzing social media metrics and performance to optimize content and engagement strategies.
• Provide exceptional customer support via social media channels, email, and other communication channels, addressing customer inquiries, concerns, and feedback promptly and professionally.
• Work closely with cross-functional teams to ensure a seamless customer experience and escalate issues when necessary.

Qualifications:

• Graduate with a degree in Marketing, Communications, Business, or related field.
• Strong understanding of social media platforms and their respective best practices for business.
• Excellent written and verbal communication skills.
• Customer-oriented mindset with a passion for delivering exceptional service.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Proficiency in using social media management tools and analytics platforms is a plus.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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