Pakistan Job

Customer Service Executive Jobs at eZhire in Karāchi, Sindh

eZhire
Published 1 year ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

eZhire is currently seeking applicants for the position of Customer Service Executive - Rotational Shifts in the Sindh area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

eZhire operates within the Software Development industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:eZhire
Position:Customer Service Executive
Region:Karāchi - Sindh, Sindh
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Software Development

Job Description

We are looking for energetic and confident individuals to join our team as International Customer Service Executives. As an on-demand car rental company, eZhire is revolutionizing the way people get their car rentals with a simple tap on our mobile app. We are seeking candidates who are excited to be part of this change and can provide the highest level of service to our customers.

Responsibilities:

  • Maintaining the highest level of customer service by dealing with customers in a friendly, efficient, and attentive manner
  • Responding to customer inquiries via instant chat and email, answering questions, and resolving any issues
  • Excellent communication and problem-solving skills
  • Ability to multitask and prioritize customer needs
  • Patience when handling difficult cases
  • Fluency in English, both written and spoken
  • Prior experience working in international customer service campaigns

Requirement:

  • Bachelor’s degree preferred.
  • Minimum of 1-2 years experience in a customer service role
  • Experience working in a fast-paced customer service environment
  • Strong written and verbal communication skills
  • Proficient in customer service software and tools
  • Strong problem-solving abilities and the ability to handle difficult customer interactions
  • Highly motivated and customer-oriented attitude
  • Bachelor’s degree preferred or relevant experience

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

eZhire

eZhire is a leading car rental platform in Pakistan that promises hassle-free and convenient car rentals to customers. With a user-friendly mobile app and website, eZhire allows customers to book a car of their choice in just a few clicks. Offering a wide range of well-maintained vehicles at competitive prices, eZhire ensures a smooth and enjoyable experience for its customers. From economy cars to luxury vehicles, eZhire caters to all types of travel needs. With efficient customer support, reliable services, and seamless pick-up and drop-off options, eZhire aims to make renting a car in Pakistan as easy as possible.