Customer Support Executive Jobs at TechMatter (Pvt) Ltd in Karāchi, Sindh
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TechMatter (Pvt) Ltd is currently accepting applications for the position of Customer Support Executive in the Sindh area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
TechMatter (Pvt) Ltd operates within the Information Technology & Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | TechMatter (Pvt) Ltd |
| Position: | Customer Support Executive |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Position Type: Full-time
Experience: Minimum 6 months to 1 year experience in international cold calling
Location: PECHS Block 2
Shift Timings: 8:00 PM to 5:00 AM and 9:00 PM to 6:00 AM (NIGHT SHIFT)
Salary: 40k to 60k plus commission
As a Customer Support Executive at TechMatter Global, you will play a crucial role in ensuring outstanding customer experiences. We are seeking individuals with international cold-calling experience, along with excellent communication skills.
Responsibilities:
- Conduct outbound calls to international clients to promote our products and services.
- Build and maintain strong customer relationships through effective communication.
- Address customer inquiries and concerns, and provide timely resolutions.
- Document customer interactions and maintain accurate records.
- Collaborate with the sales and support teams to meet and exceed customer expectations.
- Stay updated on our products and services to provide accurate information to customers.
Qualifications: Fresh graduates or O/A Level
- Minimum of 6 months to 1 year of experience in international cold calling.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills and the ability to work effectively in a team.
- Customer-focused with a problem-solving mindset.
- Ability to handle a high volume of calls with professionalism and patience.
If you meet the qualifications and are excited to be a part of our team, kindly apply here.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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