Technical Support Engineer Jobs at Call Hub Inc in Lahore, Punjab
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Company Call Hub Inc is offering job opportunities for the position of Technical Support Engineer in the Punjab area. The job type available is Full-time.
We are looking for candidates who possess Information Technology skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 70,000 (per Month). However, the salary may vary depending on the company's decision.
Call Hub Inc operates in the Telecommunications Carriers industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Call Hub Inc |
| Position: | Technical Support Engineer |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | Telecommunications Carriers |
Job Description
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers’ technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate.
Responsibilities:
- Maintain excellent customer satisfaction and review support tickets for appropriate resolution
- Provide customer support through phone and chat
- Work with other departments to resolve customer issues in a timely manner
- Serve as a point of contact for customer support and complaints
- Proactively identify, investigate, and resolve recurring customer support issues
- Maintain appropriate documentation and records of customer interactions
- Maintain appropriate files regarding each customer interaction
- Communicate effectively with peers and managers
- Communicate to customers during outbound phone calls
- Verify customer requests are accurate and consistent
Requirements And Skills:
- Bachelor’s degree in engineering, computer science, or a related field
- Fresh Graduate encouraged to apply
- Strong analytical and troubleshooting skills
- Excellent English verbal and written communication
- Strong customer service skills
- Strong interest in IT or construction products
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Call Hub Inc, 18 Farooq Ave, Block G Phase 1 Johar Town, Lahore, 54500, Pakistan |
| Google Map | Google Map |
Job Application Information
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