Pakistan Job

Customer Service Representative Jobs at Smart World BPO in Lahore, Punjab

Smart World BPO
Published 11 months ago

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Smart World BPO is currently accepting applications for the position of Customer Service Representative in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Smart World BPO operates within the Outsourcing and Offshoring Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Smart World BPO
Position:Customer Service Representative
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Company: Smart World BPO

Location: Lahore

Employment Type: Full-Time

Salary: Rs80,00.00 – Rs90,00.00 per month

Job Description:

Smart World BPO is an outsourcing company based in Lahore. We offer a range of services from telemarketing to digital media, and have worked in Real Estate, Insurance, Mortgage, Dispatching, and Rent Management. Our team of skilled professionals is spread across the globe, working together to provide high-quality services to our clients.

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer complaints, and ensuring customer satisfaction. The role also involves data entry and maintaining customer records.

Qualifications:

  • Customer Service Representatives, Customer Support, Customer Satisfaction, Customer Service, and Customer Experience skills
  • Excellent communication skills, both verbal and written
  • Proficiency in Microsoft Office and other relevant software
  • Ability to work under pressure and handle multiple tasks simultaneously
  • Strong problem-solving and decision-making abilities
  • Experience in a customer service role is preferred
  • Bachelor’s degree in Business Administration or related field is a plus

Perks and Benefits:

  • Sports Activities
  • Fuel Allowance
  • Medical Reimbursement
  • Saturday and Sunday off
  • Recreational benefits (Annual Bonuses, Monthly Birthday celebration, Company Dinner) and many more
  • Annual Dinners

Salary: Rs80,00.00 – Rs90,00.00

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address F962+54M World wide solution, Lahore – Kasur Rd, near Vitual University Canpus، Lahore, Pakistan
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Job Application Information

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Company Information

Smart World BPO

Smart World BPO is a prominent business process outsourcing (BPO) company based in Pakistan. With a strong focus on delivering exceptional customer service and unparalleled efficiency, Smart World BPO has established itself as a leading BPO service provider in the country. Their comprehensive range of services include customer support, telemarketing, data entry, virtual assistance, and many more. The company prides itself on its highly skilled workforce, state-of-the-art technology, and commitment to exceeding client expectations. With a proven track record of successful collaborations with both local and international clients, Smart World BPO continues to strive for excellence in the BPO industry.