Pakistan Job

CSR Jobs at Concept BPO in Rawalpindi, Punjab

Concept BPO
Published 12 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Concept BPO is currently accepting applications for the position of CSR in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Concept BPO operates within the Online Audio and Video Media industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Concept BPO
Position:CSR
Region:Punjab, Rawalpindi - Punjab
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Online Audio and Video Media

Job Description

Company Description

Concept BPO is a call center targeting the US and Canada markets. We provide telemarketing services for various products, prioritizing our clients’ needs and emphasizing employee satisfaction.

Role Description

This is a full-time on-site role based in Rawalpindi. As a Customer Service Representative (CSR), you will handle customer inquiries and dialing. Successful candidates should possess excellent English communication skills, a friendly demeanor, and the ability to thrive in a fast-paced team environment.

Qualifications

  • Prior experience in customer service or a related field
  • Excellent verbal communication skills in English
  • Ability to handle customer inquiries and dialing
  • Comfortable working in a fast-paced environment
  • Familiarity with customer service software
  • Ability to work well in a team environment and collaborate effectively with others
  • High school diploma or equivalent; associate’s or Bachelor’s degree preferred

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Rawalpindi
Full Address Concept BPO, 2 Dhoke Syedian Rd, opposite to Qasreshabbir, Allama Iqbal Colony, Rawalpindi, Punjab 46000, Pakistan
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Company Information

Concept BPO

Concept BPO is a renowned business process outsourcing (BPO) company based in Pakistan. With a proven track record of excellence, they provide a wide range of outsourcing services that cater to the needs of global clients. Concept BPO ensures efficient and cost-effective solutions for their clients, allowing them to focus on their core competencies while delegating non-core tasks. Their highly skilled team, state-of-the-art technology, and customer-oriented approach have made them a trusted partner for businesses seeking to enhance productivity and reduce operational costs. Whether it’s customer service, technical support, data entry, or back-office functions, Concept BPO delivers exceptional services with utmost professionalism and reliability.