Pakistan Job

Assistant Manager of Customer Service Operations Jobs at Hcm International in Gujranwala, Gujranwala

Hcm International company logo
Published 3 months ago

Hcm International is currently seeking applicants for the position of Assistant Manager of Customer Service Operations in Gujranwala. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Hcm International, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Hcm International
Position:Assistant Manager of Customer Service Operations
Region:Gujranwala, Gujranwala - Gujranwala
Salary:PKR 150.000 - PKR 170.000 per Month
Job Type:Full-time

Job Description

Location: Gujranwala – Service Branch

Reports To: Branch Manager – Service

HCM International is seeking a motivated and customer-oriented Assistant Manager to lead our Service Operations in Gujranwala. This full-time position requires overseeing daily activities to ensure exceptional customer service while supporting our technical teams.

Key Responsibilities:

  • Supervise operations at the Authorized Workshop.
  • Effectively address and resolve customer complaints.
  • Ensure accuracy in documentation and maintain dealer relationships.
  • Monitor branch reports to uphold quality and revenue targets.
  • Guarantee compliance with Standard Operating Procedures and safety measures.

Requirements: Bachelor’s degree in Engineering with 1–2 years of relevant experience.

Salary: Rs150,00.00 – Rs170,00.00 per month.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Application Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company address

Province Gujranwala
City Gujranwala
Full Address Iqbal Town, Peoples Colony, Gujranwala, Punjab, Pakistan
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Company Information

Hcm International

HCM International is a prominent company based in Pakistan, specializing in technology solutions and services. With a strong focus on innovation, HCM International provides tailored business solutions that empower organizations to enhance their operational efficiency. Committed to excellence and customer satisfaction, the company leverages cutting-edge technology to deliver effective strategies across various industries. By fostering a culture of creativity and collaboration, HCM International cemented its position as a leader in the technology sector within Pakistan.