Application Analyst Jobs at Human Resource Solutions International – HRSI in Akora Khattak, Khyber Pakhtunkhwa
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Human Resource Solutions International - HRSI is currently seeking applicants for the position of Application Analyst in the Khyber Pakhtunkhwa area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Human Resource Solutions International - HRSI operates within the Human Resources industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Human Resource Solutions International – HRSI |
| Position: | Application Analyst |
| Region: | Akora Khattak - Khyber Pakhtunkhwa, Khyber Pakhtunkhwa |
| Job Function: | Information Technology |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | Human Resources |
Job Description
Application Support:
- Provide first-line technical & functional support to end-users, addressing application-related issues and inquiries promptly.
- Troubleshoot and resolve software issues, system errors, and performance issues in a timely manner.
- Monitor application performance and proactively identify potential problems, taking appropriate actions to ensure smooth operations.
- Collaborate & coordinate with the development team to escalate technical issues and follow up on problem resolution.
- Conduct thorough analysis of existing applications and software systems, identifying areas for improvement, efficiency enhancements, and potential risks.
- Manage incidents in the ticketing system, ensuring timely resolution and adherence to service level agreements (SLAs).
- Communicate with users during incident resolution, keeping them informed of progress and expected resolution times.
Business Requirements Gathering:
- Support & Assist Business analyst to understand business needs, processes, and pain points.
- Support in eliciting, documenting, and analyzing business requirements for system enhancements and bug fixes
- Validate requirements with stakeholders and ensure alignment with business objectives
User Acceptance Testing (UAT)
- Collaborate & coordinate with business teams/stakeholders to develop UAT plans, and test cases based on business requirements.
- Coordinate and participate in UAT activities, ensuring applications meet end-user expectations and adhere to quality standards.
Documentation
- Maintain up-to-date documentation related to application support, configurations, and troubleshooting procedures.
- Assist in preparation of functional specifications documents for system enhancements.
Project Management
- Assist Project Manager & Business Analyst in project tracking and management.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Khyber Pakhtunkhwa |
| City | Akora Khattak |
| Google Map | Google Map |
Job Application Information
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