Pakistan Job

Application Support Engineer Jobs at Simplex Technology Solutions in Lahore, Punjab

Simplex Technology Solutions
Published 6 months ago

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Simplex Technology Solutions is currently accepting applications for the position of Application Support Engineer in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Simplex Technology Solutions operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Simplex Technology Solutions
Position:Application Support Engineer
Region:Lahore - Punjab, Punjab
Salary:PKR 27.000 - PKR 110.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Simplex Technology Solutions provides technology solutions for the retail industry. We are seeking an enthusiastic, motivated, and skilled Support Engineer to join our team. The Application Support Engineer will be responsible for the implementation, customization, and support of various software applications within Simplex.

Job Responsibilities:

  • Technical Support: Provide timely and effective support to end-users, including troubleshooting and escalation management.
  • Incident Management: Document and track support requests, ensuring resolution within SLAs.
  • User Training: Develop and deliver user training materials for effective software utilization.
  • System Monitoring: Proactively monitor application performance.
  • Documentation: Maintain up-to-date technical documentation for efficient problem resolution.

Qualifications and Experience:

  • Bachelor’s degree in Computer Science or related field.
  • Proven experience in technical support in a software application environment.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • ITIL certification or familiarity with IT service management best practices is a plus.

What is on offer?

Competitive salary, company-supplied meals, in-house games, friendly and flexible work environment.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address Simplex Technology, A5, Lahore, 54000, Pakistan
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Job Application Information

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Company Information

Simplex Technology Solutions

Simplex Technology Solutions is a leading IT company based in Pakistan. With a strong focus on innovation and cutting-edge technology, the company specializes in providing comprehensive IT solutions to businesses of all sizes. Their services include software development, web design, mobile app development, e-commerce solutions, and IT consulting. Simplex Technology Solutions is known for its expertise in delivering tailor-made solutions that meet the unique needs of each client. With a team of experienced professionals and a commitment to customer satisfaction, the company ensures that clients receive top-quality products and services. Trust Simplex Technology Solutions for all your IT needs.