Arabic Customer Support Specialist Jobs at Mindbridge in Lahore, Punjab
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Mindbridge is currently accepting applications for the position of Arabic Customer Support Specialist in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Customer Service skills and have a minimum of Associate in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Mindbridge operates within the Outsourcing and Offshoring Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Mindbridge |
| Position: | Arabic Customer Support Specialist |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Customer Service |
| Seniority Level: | Associate |
| Job Type: | Full-time |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
Who We Are
We are the world’s most cost-effective and Pakistan’s largest English language-based outsourcing company, specializing in customer care services and back-office processes for global leaders in industries such as technical support, banking, telecom, transportation, and retail. At Mindbridge, we pride ourselves on our process efficiencies and quality-conscious philosophy, which have led to continuous engagement with industry-leading enterprises worldwide.
The Job
Position: Customer Support Specialist – Arabic Speaker
Responsibilities:
- Handle Queries, Requests, and Complaints from Arabic speaking customers tactfully.
- Follow standard processes and procedures when providing solutions.
- Provide exceptional customer service, ensuring end-to-end resolution and taking ownership of each transaction.
- Achieve superior customer engagement and enhance the overall customer experience.
- Skills to overcome objections and handle customer pushbacks.
Qualifications:
- A-Levels/Intermediate
- Natural instinct for user empathy.
- Excellent verbal communication skills in Arabic.
- Moderate English writing skills.
- Detail-oriented.
What We Offer:
- Monthly salary up to Rs.85,00.
- No sales or monthly targets.
- Medical Insurance.
- Leave Encashment.
- On job training.
- State-of-the-art infrastructure.
- Annual Increment.
- Employee engagement and appreciation programs.
Interested candidates can visit our office for walk-in interviews (with original CNIC and updated CV) from Monday to Saturday between 11am – 5pm.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Mindbridge Private Limited, Mindbridge Center، 7 Kashmir Road, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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