Pakistan Job

Assistant Call Center Manager Jobs at Berlitz Pakistan in Karāchi, Sindh

Berlitz Pakistan
Published 11 months ago

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Welcome to our job portal, where Berlitz Pakistan is offering exciting employment opportunities for the position of Assistant Call Center Manager in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Education Administration Programs industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Berlitz Pakistan, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Berlitz Pakistan. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Berlitz Pakistan
Position:Assistant Call Center Manager
Region:Karāchi - Sindh, Sindh
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Education Administration Programs

Job Description

Company Description

Berlitz Pakistan is a leading language instruction and global leadership training company with a global presence in over 70 countries. As a member of Benesse Corporation, we offer a comprehensive portfolio of programs to help individuals and businesses develop language, cross-cultural, and leadership skills for success.

Role Description

We are currently seeking a full-time Assistant Call Center Manager to manage daily call center operations in Karāchi. In this role, you will oversee a team of call center representatives, analyze call center data, ensure customer satisfaction, and communicate with internal and external stakeholders.

Qualifications

  • Experience in Customer Satisfaction and Contact Center Management
  • Strong Analytical Skills
  • Experience in Team Management
  • Excellent Communication Skills
  • Bachelor’s or Master’s Degree in Business Administration, or a related field
  • Experience in the language instruction or leadership training industry is a plus
  • Proficient in Microsoft Office Suite
  • Experience with call center technologies is a plus

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Sindh
City Karāchi
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Company Information

Berlitz Pakistan

Berlitz Pakistan is a leading language education company based in Pakistan. With a strong commitment to delivering high-quality language learning programs, Berlitz empowers students with the ability to effectively communicate in multiple languages. Through their innovative teaching methodologies, experienced instructors, and personalized approach, Berlitz Pakistan ensures a transformative language learning experience. Whether it’s English, Urdu, French, German, or other languages, Berlitz offers a wide range of courses to suit diverse needs. By equipping individuals with valuable language skills, Berlitz Pakistan plays a vital role in promoting cultural exchange and fostering global understanding.