Pakistan Job

Assistant Customer Service Manager Jobs at Abacus in Lahore, Punjab

Abacus
Published 3 months ago

Abacus is thrilled to announce job openings for the position of Assistant Customer Service Manager in the Punjab area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Customer Service skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Abacus, we operate in the IT Services and IT Consulting and Outsourcing and Offshoring Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Abacus.

Job Information

Company:Abacus
Position:Assistant Customer Service Manager
Region:Lahore - Punjab, Punjab
Job Function:Customer Service
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Team Leadership and Management:

Lead, motivate, and inspire a team of 100 BPO professionals, fostering a positive work environment and encouraging individual growth.

Operational Excellence:

Develop strategies to optimize operational efficiency and quality standards, ensuring adherence to SLAs and KPIs.

Client Relationship Management:

Collaborate with clients to understand their needs and maintain strong relationships.

Process Improvement and Innovation:

Identify improvement opportunities and foster innovation to enhance operations.

Benefits:

Permanent position with competitive benefits package.

Job Type: Full-time | Pay: Rs130,00.00 – Rs150,00.00 per month

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
Full Address Abacus Consulting, 4 Noon Ave, Muslim Town, Lahore, Punjab 54000, Pakistan
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Company Information

Abacus

Abacus is a prominent company in Pakistan, specializing in providing comprehensive business solutions. With a commitment to excellence, Abacus offers a wide range of services including financial management, human resources, and technology solutions. Their team of skilled professionals leverages their extensive expertise to deliver tailored solutions that drive growth and efficiency for businesses across various industries. As a trusted partner, Abacus strives to consistently deliver innovative and cost-effective solutions, helping clients navigate the complexities of the business landscape in Pakistan. With a strong focus on customer satisfaction, Abacus is recognized as a reliable and preferred choice for businesses seeking reliable business solutions.