Pakistan Job

Assistant Service Manager Jobs at Dawlance in Gujranwala, Punjab

Dawlance
Published 2 weeks ago

Dawlance is thrilled to announce job openings for the position of Assistant Service Manager in the Punjab area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Customer Service skills and a minimum of Associate in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Dawlance, we operate in the Manufacturing industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Dawlance.

Job Information

Company:Dawlance
Position:Assistant Service Manager
Region:Gujranwala - Punjab, Punjab
Job Function:Customer Service
Seniority Level:Associate
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Manufacturing

Job Description

Responsibilities:

  • Attend to customer complaints, direct relevant employees for resolutions, and maintain system documents with corrective measures under Branch Manager’s consultation.
  • Ensure no recurring faults after Dawlance technical service officers rectify complaints.
  • Maintain positive relations with dealers/franchises, sending all reports to Branch Manager.
  • Ensure employees are well-informed on health and safety measures.
  • Control warranty costs, generate revenue, and monitor service quality improvement.
  • Monitor daily collections, reconcile deposits, and report to Branch Manager.
  • Implement upper management policies at the branch efficiently.
  • Guide employees, meet performance indicators, and perform assigned tasks.

Requirements:

Undergraduate Engineer with 1-2 years experience in a relevant field.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Gujranwala
Full Address Dawlance Sales & Service Office, Fatima Homes, Plot # 1, Street 1, Bukhari Road, Civil Lines, Gujranwala, Punjab, Pakistan
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Company Information

Dawlance

Industry: Manufacturing

Dawlance is a renowned home appliance company based in Pakistan. With a strong presence in the market, the company offers a wide range of reliable and innovative kitchen and home appliances. From refrigerators and freezers to washing machines and air conditioners, Dawlance products are known for their superior performance and durable quality. The company prides itself on providing affordable solutions to meet the diverse needs of its customers. With a commitment to technological advancement and exceptional customer service, Dawlance continues to be a trusted name in the Pakistani home appliance industry.