Business Intelligence Analyst Jobs at ibex. Pakistan in Karāchi, Sindh

ibex. Pakistan is currently seeking applicants for the position of Business Intelligence Analyst (Oracle B2B Fusion Cloud) in the Sindh area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Analyst and Strategy/Planning skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

ibex. Pakistan operates within the Outsourcing and Offshoring Consulting and IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

Ibex, for one of its global clients, is looking to hire a Business Intelligence Analyst (Oracle B2B Fusion Cloud). The shortlisted candidate will be part of the team responsible for assembling large sets of data and information from various sources into meaningful insights that produce clear action items. This position will take data and make it meaningful for clients as assigned.

Key Responsibilities:

• Develop dashboards and reporting for clients using large sets of data and multiple sources.
• Ensure that data represents visually insightful business information with clear recommended action items that drive performance and improved results.
• Suggest and create new or unique ways to view business results that drive outstanding performance.
• Confer with persons originating, handling, processing, or receiving reports to identify problems and gather suggestions for improvements.
• Evaluate findings, using knowledge of workflow, operating practices, and record retention schedules.
• Create reports showcasing data on support responses, breaches, and dispatch including the status of each SR (Service Request).
• Create a dashboard that determines work orders scheduled and forecast.
• Create a status report that allows stakeholders to see the open installation ticket, which will help in assisting with forecasting new projects and increased volume.
• Create various reports, including Historical reporting, Handling time reporting, and KPIs metrics reporting (Agent performance reporting).
• Prepare and issue instructions concerning the generation, completion, and distribution of reports according to new or revised practices, procedures, or policies of reports management.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree in any field.
• Must have strong experience in Oracle transactional business intelligence tools.
• Working knowledge in Oracle B2B Fusion Cloud, Advanced MS Excel, SQL, PowerBI.
• Six Sigma certification preferred.
• Very strong analytical and mathematical skills.
• Excellent problem-solving skills.
• Excellent verbal and written English communication skills.
• Ability to work in the EST time zone (Evening/night shifts).

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

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