Pakistan Job

Business Operation Executive Jobs at CitrusBits in Islamabad, Islāmābād

CitrusBits
Published 4 months ago

CitrusBits is currently accepting applications for the position of Business Operation Executive in the Islāmābād area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Customer Service and Analyst skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

CitrusBits operates within the IT Services and IT Consulting and Software Development industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:CitrusBits
Position:Business Operation Executive
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Customer Service and Analyst
Seniority Level:Entry level
Job Type:Full-time
Industry:Computer and Network Security, Information and Internet, Information Services, Technology

Job Description

About the Team:

The Team is a cutting-edge insurance technology company that provides cost-effective property coverage with just a few clicks – satisfying tenants, property managers, and agencies. Our automated simplified solution ensures that commercial and residential clients purchase and maintain their insurance.

Summary:

The individual will become part of the team, working directly with a US client and providing them with support and data operations services. This role requires a basic understanding of customer service and operations and the ability to meet work requirements.

Responsibilities:

  • Ensure customer queries are handled promptly via different channels.
  • Switch between tasks as required and handle high volumes.
  • Provide accurate responses to customer queries.
  • Maintain quality and compliance at all times.
  • Utilize portals to review queries and documents.

Requirements:

  • 1-2 years of customer service experience.
  • Comfortable working in US Eastern hours.
  • Experience with CRM tools like Salesforce, Zendesk, etc.
  • Dependable and proactive in communication.
  • Bachelor’s degree in business or related field preferred.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Islāmābād
City Islamabad
Full Address Plot 375-B, CitrusBits Pakistan, Street 16 Potohar Rd, I-9/3 Islamabad, 44000, Pakistan
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Company Information

CitrusBits

CitrusBits is a prominent technology company based in Pakistan that focuses on delivering innovative digital solutions to businesses. With a strong emphasis on mobile app development, web development, and UI/UX design, CitrusBits has established itself as a leader in the industry. The company is known for its skilled team of experts who are adept at combining cutting-edge technologies and creative insights to create impactful and user-friendly solutions. CitrusBits is committed to delivering exceptional results and exceeding client expectations, making it a trusted partner for businesses looking to enhance their digital presence and elevate their customer experience.